Privacy policy

LAVERA HOME

This Privacy Policy has been prepared to ensure the protection of user data, in compliance with the Personal Data Protection Law. By using this website, you agree to the terms stated in this policy.

1 Data We Collect

1.1 Personal data we may collect includes:

  • Full name
  • Email address
  • Mobile number
  • Mailing address

1.2 Methods of data collection:

  • Directly when registering, placing an order, or contacting us
  • Indirectly through cookies used when browsing the website

2 Purpose of Data Collection

We use personal data for the following purposes:

  • Completing registration and purchase processes
  • Improving user experience and personalizing content
  • Responding to inquiries and complaints
  • Sending updates, notifications, and marketing offers (upon request)
  • Analyzing data to improve service quality

3 Information Protection

3.1 We are committed to protecting your personal data through:

  • Storing data on secured servers within Saudi Arabia
  • Using encryption technologies and network protection
  • Restricting data access to authorized personnel only
We also use SSL technology to secure sensitive information, and payment data is not stored on our servers.

4 Cookies

We use cookies to improve website performance, including:

  • Remembering shopping cart contents
  • Saving user preferences
  • Analyzing user behavior to improve services
You can control cookies through your browser settings, however disabling them may affect some website features.

5 Data Sharing

We do not sell or share personal data with any third party, except:

  • Trusted website operators or approved service providers (ensuring data confidentiality)
  • When there is a legal obligation requiring disclosure

Non-personal data may be shared for statistical or marketing purposes.


6 Your Legal Rights

Data subjects have the following rights:

  • The right to know how data is collected and used
  • The right to access their personal data
  • The right to correct their data
  • The right to request data deletion unless prohibited by law
  • The right to withdraw consent for data processing
Data subjects may exercise these rights by contacting us through the methods listed below. We will respond within 7 business days at no charge.

7 Legal Basis for Data Collection & Processing

Personal data is collected and processed based on user consent, and the user has the right to withdraw this consent at any time, unless there is a legal or contractual basis requiring continued processing. Users may contact us via the email below to request withdrawal of consent or for any related inquiries.


8 Data Retention & Deletion

We are committed to retaining personal data for no longer than three (3) years from the date of collection, unless legal or contractual requirements dictate otherwise. After this period, data will be securely destroyed in a manner that prevents recovery or reuse.


9 Handling Data Breaches

In the event of a personal data security breach, we will notify users within 7 business days via email and through the website.


10 External Links

The website may contain links to external websites for which we bear no responsibility. Please review the privacy policies of those websites before using them.


11 Data Protection Officer

Rinad Al-Tamayuz Establishment — Lavera Home is responsible for the protection of personal data and handling any related complaints or requests. You may contact us through:

Email: [email protected]

WhatsApp: +966552010297


12 Complaints & Inquiries

For any complaints or inquiries regarding this Privacy Policy or the handling of your personal data, please contact us at: [email protected]


13 Policy Updates

We reserve the right to modify this policy at any time. Users will be notified of any changes, and continued use of the website constitutes acceptance of the updated policy.


14 Governing Language

The Arabic language is the official reference for interpreting this policy. In case of any conflict between the Arabic version and any translation, the Arabic version shall prevail.

LAVERA HOME

For contact and inquiries

[email protected]

+966552010297

All rights reserved — Rinad Al-Tamayuz Establishment © 2026 | Unified National Number: 7053996125

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